Telephone answering for the
It is extremely difficult in any business to answer every call during a busy day.
As a Tyre service this is magnified many times. As an owner, sales or counter
person you are pulled in many directions, often at one time.
You need to go out to the customer vehicle and check and kick the tyres.
You need to roll that spare through to the workshop.
You need to attend to the guy at the counter with the cheque book in his hand
that keeps trying to pay you as you answer yet another phone call.
You need to check if the customer car is finished or estimate a time and
call them back.
We understand a little of what you are going through because we have worked
in messaging for many years and with Tyre services since day one.
As a premium message service we also recognise that cost control is at the top of
your list and that is why we started virtual messaging.
It was not all easy, we made mistakes and we had to modify what we do.
If we answer to early it creates more work, if we answer to late you lose
important business, we need to craft a message that will solicit a response
and we need to train your people to manage the calls in the most appropriate way.
The buying customer deserves your focus
It is important to focus on the customer you have in front of you, or perhaps
on the phone, and give them your total energy without diverting your attention
to all those other pop-ups and distractions.
The solution is to have a backup telephone answering and messaging system that
you can rely on every time.
Imagine if you will, the place is going ballistic, people at the counter, people
waiting to be served and yet another phone call comes in. Is it a telemarketer
from India, the tyre fitters girlfriend or Head office wanting to chat?
I believe the solution is to fix that which you can control in the here and now
and attend to the overflow in the next quiet moments.
You will close more sales, have considerably less stress in your life
and have satisfied customers that get the attention they deserve.
Our basic message service will provide you everything you need at a price that
anyone can afford. We will show you the way with a free trial so that you can
appreciate the extra time you have in a day and the control over your activities
that will generate extra business